Is there a minimum contract length?

Standard managed IT contracts run 12 months, with month-to-month options for smaller environments.

What's included in unlimited support?

Unlimited remote and onsite support for all covered users and devices - no per-ticket or per-hour charges.

Do you offer after-hours support?

Yes - extended hours and 24/7 critical-incident response are available as add-ons depending on plan.

Do you replace our internal IT team?

We can replace, supplement or co-manage. Many clients use us as their full IT department; others use us alongside an internal IT lead.

Can you support a business with multiple branches?

Yes - our monitoring and support platform unifies multi-site businesses under one helpdesk and one monthly invoice.

Managed IT Support

Managed IT Support For Growing Businesses

Fixed-fee monthly IT support that replaces unpredictable break/fix invoices with continuous monitoring, security and unlimited helpdesk support.

Schedule A Free IT Consultation +27 21 035 1234

Why managed IT

Why growing businesses need managed IT

When IT is reactive, you only hear from it when something is broken - and by then it has cost you a day. Managed IT flips the model: continuous monitoring, proactive maintenance and a fixed monthly fee that replaces unpredictable break/fix bills.

Included in your managed IT plan

24/7 monitoring

Servers, endpoints, switches and links watched around the clock with alerts.

Maintenance

Patching, updates, disk hygiene and preventative tasks run on schedule.

Helpdesk support

Unlimited remote support for all covered users - one number to call.

Security management

Endpoint protection, MFA enforcement, phishing defence and policy reviews.

Backup management

Encrypted backups verified daily with documented restore tests.

Network monitoring

Uplinks, WiFi, firewalls and switches monitored end-to-end.

Email support

Mailbox admin, mail flow, DMARC/SPF/DKIM and Microsoft 365 administration.

Server management

On-premise and cloud servers patched, monitored and capacity-planned.

Reactive IT

Wait for something to break. Pay per hour to fix it. Lose a day of productivity each time. No visibility, no prevention, no plan.

· Unpredictable costs
· Issues only surface as outages
· Security gaps go unnoticed
· No strategic IT input

Proactive managed IT

Continuous monitoring catches issues before users do. Fixed monthly cost. Unlimited support. Quarterly strategy reviews to align IT with the business.